Policies & Agreement
By placing an order with 123goprint.com, you agree to be bound by the following terms and conditions. Please make sure you have read all of the below policies and terms before placing an order. 123goprint.com is not responsible if your order does not meet these terms and requirements.

General Description
Postcards printed in full color on BOTH sides on 14 point coated card stock.
Be wary of competitors who print only full color on one side and either one or two colors on the back, and use either 8, 10 or 12 point card stock.

All postcards printed on 4 color offset presses.

All prices include film and color separations.

Production & Turnaround
Our posted turnaround times begin ONLY after an order has been "received". Orders are considered "received" and are put into production ONLY when the following four conditions have been met:

1. An ORDER FORM has been completely filled out,

2. All files have been correctly submitted,

3. The customer has approved the online proof and has given the go ahead to proceed with production, and

4. Payment information has been provided.

After the initial order is placed and your files have been successfully either uploaded, emailed, or snail mailed, a 123goprint.com rep will review your files at no charge. 123goprint.com will only check your files for items that would prevent the file from being printed such as resolution, color mode, and missing fonts and images. If everything is OK, an online proof will be generated and an email will be sent to you directing you where to go to view your proof. If the proof looks good, you must call or e-mail our offices to give us the OK to continue with production and provide payment information. At this point, the order has been "received" and the turnaround time begins. Once payment information is received and an order enters production, 123goprint.com cannot accept any cancellations. There are also no refunds or returns after this point.

Please remember that orders received by 3pm PST will be treated as if received that day, but orders/files received after 3pm PST will be treated as if received the next business day. For example, an order which meets all four conditions stated above, that is received at 2:45 pm PST on Tuesday will enter Tuesday's production and will be ready for pick-up or shipment either Wednesday or Thursday. An order "received" Tuesday at 3:15pm PST will be treated as being received Wednesday and will be ready for pick-up or shipment either Thursday or Friday.

Turnaround time is 3-5 business days. Rush service (2-3 business days) is available for an additional charge of $25. These times only refer to postcards. For turnaround time on brochures and posters please refer to our price guide. Please note that turnaround time for special services such as die cutting will vary depending on the die cutting schedule.
Files are checked on a first come first served basis. Please note that due to the large volume of orders we receive, it can take up to around 24 hours before your files are checked. You will then receive an e-mail whether there is a problem with your order. If your files are set up correctly you will receive an e-mail with a link to your on-line proofs.
Please note that your monitor's calibration affects what you see on your screen. The colors on the printed cards may differ from what you see on your screen. These proofs are meant only as a rough draft of the final printed card. If this is a re-print of an old order we strongly suggest you mail one of the old cards to us so we may try to match colors. We also suggest that if your job is color critical, you purchase a hard copy color proof from 123goprint.com. Please keep in mind that while we will try our best to match your old card or the color proof, 123goprint.com DOES NOT GUARANTEE COLOR MATCHING.
Although we rarely miss production schedules, the printing and pre-press process involves equipment which is subject to malfunctions and/or equipment failure. We will always do everything in our power to make sure that any production problems do not delay your job. However, please note that ALL production and delivery times ARE NOT CONTRACTUAL and no turnaround time can be guaranteed. No verbal or written correspondence by anyone at 123goprint.com can change that. Please try to plan date sensitive materials timely.

Printing/Cutting
Please Note: In order to give you better than wholesale prices and the least expensive four color prices in the country, we produce our postcards in a "gang" format on 4 color offset presses. We will make every effort to produce a reasonable representation of your job based on your supplied materials. However, note that 123goprint.com DOES NOT guarantee color matching.

Make sure you have read the accompanying information in POSTCARD SIZES and FILE FORMATS before you upload your files. ALL files must have an 1/8" (.062) bleed all around. A $25 fee will be charged to create a bleed if it has not been incorporated in your files.

Critical type or images must be at least 1/4" (.25) from the edge of the card. 123goprint.com is not responsible for type, art or images that are cut off if these guidelines are not followed. Furthermore, it is strongly suggested that you do not use a thin border around your postcard. This may cause an uneven frame around your card. If you desire to have a border, it should be at least 1/4" (.25) thick.

You must adhere to the layout specifications explained in Electronic File Specifications. Files that do not follow the instructions provided will delay your job and will incur extra charges. If you employ the services of a third party designer make sure that all file submission specifications are understood and followed.
In the unlikely event that an error has occurred during the production of a particular job, 123goprint.com must be promptly notified of the problem. A determination will then be made by 123goprint.com whether the defect is of such nature as to qualify for a discount or re-print. There will be absolutely no discounts, refunds or re-prints if 123goprint.com is not notified of such defect within 30 days of the customer's receipt of the job.

Payments
We accept cash, money orders, certified/bank checks, Visa, Mastercard, Amex.

Once an order has been received and has entered the production cycle, refunds are not allowed.

Although 123goprint.com does archive files for re-orders, please retain a back-up copy of your postcard. 123goprint.com DOES NOT guarantee that all submitted files will be saved.

Liability
Disclaimer of Express Warranties: 123goprint.com warrants that the work is as described in the purchase order. The customer understands that all sketches, copy, dummies, and preparatory work shown to the customer are intended only to illustrate the general type and quality of the work. They are not intended to represent the actual work performed.

Disclaimer of Implied Warranties: 123goprint.com warrants only that the work will conform to the description contained in the purchase order. 123goprint.com's maximum liability, whether by negligence, contract, or otherwise, will not exceed the return of the amount invoiced for the work in dispute. Under no circumstances will 123goprint.com be liable for specific, individual, or consequential damages.

Indemnification
The customer agrees to protect 123goprint.com from economic loss and any other harmful consequences that could arise in connection with the work. This means that the customer will hold 123goprint.com harmless and save, indemnify, and otherwise defend him/her against claims, demands, actions, and proceedings on any and all grounds. This will apply regardless of responsibility for negligence.

Copyrights:
The customer also warrants that the subject matter to be printed is not copyrighted by a third party. The customer also recognizes that because subject matter does not have to bear a copyright notice in order to be protected by copyright law, absence of such notice does not necessarily assure a right to reproduce. The customer further warrants that no copyright notice has been removed from any material used in preparing the subject matter for reproduction. To support these warranties, the customer agrees to indemnify and hold 123goprint.com harmless for all liability, damages, and attorney fees that may be incurred in any legal action connected with copyright infringement involving the work produced or provided.

Personal or economic rights: The customer also warrants that the work does not contain anything that is libelous or scandalous, or anything that threatens anyone's right to privacy or other personal or economic rights. The customer will, at the customer's sole expense, promptly and thoroughly defend 123goprint.com in all legal actions on these grounds as long as 123goprint.com promptly notifies the customer of the legal action and gives the customer reasonable time to undertake and conduct a defense. 123goprint.com reserves the right to use his or her sole discretion in refusing to print anything he or she deems illegal, libelous, scandalous, improper, hateful, discriminatory or infringing upon copyright law.

Taxes
All amounts due for taxes and assessments will be added to the customer's invoice and are the responsibility of the customer. No tax exemption will be granted unless the customer's "Exemption Certificate" (or other official proof of exemption) accompanies the purchase order. If, after the customer has paid the invoice, it is determined that more tax is due, then the customer must promptly remit the required taxes to the taxing authority, or immediately reimburse the provider for any additional taxes paid. Non-profit organizations are not tax exempt unless they meet the requirements set forth for tax exemption under the laws which govern such requirements.